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Are you already in contact with one of our support specialists? If so, our support agents may ask to remotely log into your PC via an application called TeamViewer. You may already have TeamViewer ...

Remote Support Access Via TeamViewer – Golf Skip to main content Support Golf Tournaments Baseball Contact us Do you need help? Golf TPS General TPS Apps & WebTPSTrackMan UnitsSimulator SetupCameras Remote Support Access Via TeamViewer Are you already in contact with one of our support specialists? If so, our support agents may ask to remotely log into your PC via an application called TeamViewer. You may already have TeamViewer installed on your PC, you can check be searching in the Windows menu or you can download TeamViewer automatically by clicking on the button below if needed. NOTE: Please notice that you need to be in direct contact with a specialist when this is done, either on a phone call or by chatting with us. Once you have downloaded TeamViewer you can simply ensure that your PC has an internet connection and then open the TeamViewer application. We will then need your TeamViewer ID & Password which should be the first thing you see once you open the application. After providing the ID & Password our agent will be able to remotely control your PC and best assist you with your query or issue you're experiencing. Why not consider granting Easy Access to your PC?Easy Access allows us to add your PC to our network of trusted PC's, meaning that should you be experiencing an issue, we will be able to log into the PC remotely without the need for someone to be at the PC physically. So long as the PC is powered on we will be able to login and work on resolving your issue as soon as possible without the need to disturb you or disrupt your day. If you are interested in enabling this function, please speak with our support agents who will be more than happy to help.     Was this article helpful? Yes No Did not find what you were looking for? Submit support ticket Related articles TrackMan Perfomance Studio Download Version: 8.1.175 PC Specification System Requirements TrackMan 4 Not Levelling Reports Not Sending Or Customers Not Receiving Reports TrackMan 4 Firmware Version 2.3.2 TrackMan Help Center Welcome to our brand-new TrackMan Help Center. We are here to help you. You can learn more about popular topics and find answers to the most common questions. We are working on adding more articles, topics, and news week by week, so please do not hesitate to reach out to us, if you could not find your answer. Our global support team are ready to help you 24 hours a day, 7 days a week – we’ve got you covered. Add your support ticket in the top right corner or just above here, and we will come back to you as quickly as possible. Feel free to also give us a call at one of the following numbers: +1 (810) 225-9855 | +45 4574 4742 | +44 1628 965500 | +49 6131 493 2002 | +61 3 9071 0030 Our support is open 24/7 Copyright © 2022 TrackMan. All rights reserved.