Privacy Policy – NME NetworksNME Networks NME Networks Media Limited – Privacy PolicyThis version is effective from 12th May 2021. This Privacy Policy explains how NME Networks Media Limited and its group companies collects and uses your information and how you can manage this. NME Networks Media Limited is a company established in England (company number 11417244) with its registered address at Griffin House, 135 High Street, Crawley, West Sussex, RH10 1DQ, United Kingdom. This Privacy Policy relates to the following brands, including but not limited to those set out below: NME Guitar.com UNCUT MusicTech and the provision of our services, including through our websites (the “Services”). The Services are provided from time to time by NME Networks Media Limited and its group companies (each a “Group Company”). When we mention “we”, “us” or “our”, we are referring to one or more of the particular Group Companies that provide Services to you and are responsible for processing your data. The Group Companies include, but are not limited to, the companies set out below. If you are unsure which company is the data controller, please get in touch using the details in the How to contact us section below. Location: United Kingdom: NME Networks Media Limited (company no: 11417244) is a company established under the laws of England and Wales with its registered office at Griffin House, 135 High Street, Crawley, West Sussex, RH10 1DQ, United Kingdom. Location: Singapore: 56 Neil Road, Singapore 088830. We will collect various types of information about you through your use of our websites and the provision of our Services to process your requests and orders, to provide a more personalised web-surfing and shopping experience and to help us improve the Services we offer. In doing this we also collect information about you through the use of cookies and similar technologies. This Privacy Policy is intended to assist you in making informed decisions when using our sites and our products and Services. Please take a moment to read and understand it. It should be read in conjunction with our Terms of Use and our Cookie Notice. Unless otherwise stated, the capitalised terms in this Privacy Policy are used in the same way as used in our Terms of Use. This Privacy Policy applies to all visitors, Users and others who access or use the Website. Quick links HOW WE COLLECT AND RECEIVE PERSONAL DATA ABOUT YOU AND WHAT INFORMATION WE COLLECT ABOUT YOU WHO WE COLLECT PERSONAL DATA ABOUT HOW WE USE INFORMATION ABOUT YOU IF YOU FAIL TO PROVIDE YOUR PERSONAL DATA WHAT WILL WE DISCLOSE TO THIRD PARTIES? HOW WE PROTECT YOUR INFORMATION HOW LONG DO WE KEEP YOUR INFORMATION? INTERNATIONAL TRANSFERS YOUR RIGHTS CHANGES TO THIS PRIVACY POLICY HOW TO CONTACT US HOW WE COLLECT AND RECEIVE PERSONAL DATA ABOUT YOU AND WHAT INFORMATION WE COLLECT ABOUT YOU Information you give to us: In order to process your requests and orders, it is necessary to collect personal data from you. This includes, but is not limited to: your name, delivery address, billing address, e-mail address, telephone number, partial credit/debit card information, bank account details, Account username, password (“Services Data”). We will also collect your first and last name, email address, telephone number and delivery address (“Contact Data”) in order to send you communications as described below. We also process data when providing our Services such as invoices, orders, details about payments made between you and us, details of products purchased from us (“Transaction Data”). We are unable to provide you with products and Services if you do not provide certain information to us. You will also be asked to provide additional (non-mandatory) pieces of information such as your interests, preferences, age, gender, feedback, and survey responses so that we can better understand our customers (“Profile Data”). You can also choose to provide such information by posting on a forum, filling out a web form or when you communicate with us. If you apply for a job with us we may also collect your date of birth and personal data included in your CV. We will also collect your marketing preferences and service communications preferences data (“Marketing and Communications Data”). Information we collect automatically when you use the Website or Services: We collect information about your interaction with our sites and Services from the devices you use, such as your unique device ID, device type, browser type and operating system, your IP address and approximate location at the time of browsing and advertising ID (“Technical Data”). We also collect information about your visits and activity on our sites (and sites operated by our Group Companies) including the content and any advertisements that you view and interact with, the address of the site from which you arrived and other technical data about your equipment, browsing actions and patterns (such as the pages you view, the links you click, the items you add to your shopping basket, the length of your internet session) (“Behavioural Data”). This information is collected using cookies, web beacons, pixel tags and other similar technologies (which we generically refer to as “Cookies”). To learn more about these technologies and your choices, go to our Cookie Notice. Information collected from other sources: We may combine your information with information we collect from third parties or public sources, including analytics providers, data brokers, third party directories, advertising networks and third parties that provide us with technical services so that we can improve our sites and our Services, and publicly available sources such as Companies House and the Electoral Register. Information collected from social media: Certain sites offer services that require you to set up an account prior to receiving such services. To create a secure Account with us, you can use your email address and a password or, if the site offers a Facebook single-sign-on service, you will be able to register for and log-in to your Account using your Facebook account. If you choose to use the Facebook single-sign-on service, you are granting permission to Facebook to share certain profile information with us. This will include your name, profile picture and list of friends and any other information notified to you by Facebook prior to you completing the single-sign-on authorisation process. You control what social media information you allow us to have access to using the privacy settings on the applicable social media platform and any permissions you give as part of the single-sign-on authorisation process. Publicly available personal data From time to time, we may collect personal data about you (Contact Data or Profile Data) that is contained in publicly available sources (including open source data sets or media reports) or that you or a third party may otherwise make publicly available (for example through speeches at events or publishing articles or other news stories or posts on social media platforms). Children’s data Our websites are not intended for children under the age of 13. If you are under 13, please do not provide any information to us and instead ask your parent or guardian to do this on your behalf. You must be at least 18 years of age to purchase products or services from us. If you are under the age of 18, you must ensure that your parent or guardian purchases the products or Services on your behalf. WHO WE COLLECT PERSONAL DATA ABOUT site visitors If you browse our sites or register an account on our sites, we will collect and process your personal data in connection with your interaction with us and our site. Customers If you buy our Services, we may collect and process your personal data in connection with the supply of services to you. People who contact us with enquiries If you contact us with an enquiry through our sites, submit a complaint through our sites or provide any feedback to us in our surveys and feedback forms, we will collect and process your personal data in connection with your interaction with us and our site. People who work for our customers and suppliers If you work for one of our customers or suppliers and have responsibility for placing orders with us, administering your organisation’s account with us or handling our orders or our account with your organisation, we will process your personal data in connection with your organisation’s relationship with us. Visitors to our physical locations If you attend one of our physical stores, offices or other locations, we may process personal data that you volunteer in connection with your visit and any enquiries you make. For example, you may volunteer personal data when asking us to assist you in finding accommodation or transportation suitable for your needs, or when signing in as a guest. CCTV footage may also be collected for security purposes. Event attendees If you attend one of our events, we will process personal data about you in connection with your attendance at the event. For example, we may ask you to complete a registration or feedback form, or other document relating to the event. Job applicants If you apply for a job with us, whether through the site or otherwise, we will collect and process your personal data in connection with your application. HOW WE USE INFORMATION ABOUT YOU We will use your information for the following purposes: Use of our sites and the provision of our Services Service Access and Registration: We will process your Services Data to register you as a new customer when you purchase a subscription, event ticket or other product or service from us or create an Account on one of our sites in order to access one of our services. Our legal basis for processing It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you or it is in our legitimate interest to use personal data in such a way to ensure that we provide access to the sites and our products and Services in a secure and effective way and so that we can make improvements to our sites. Sales and Fulfilment: We will process your Services Data and your Transaction Data to process and deliver your order; to manage payments, fees and charges; to collect and recover money owed to us; to provide you with services you have requested from us when we collected the information from you, and/or to provide you with certain offers and benefits. Our legal basis for processing It is necessary for us to use your personal data in such a way to perform our obligations in accordance with any contract that we may have with you for the products and Services, or it is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that we provide our products and Services in an effective, safe and efficient way. Customer Relationship Management: We will process your Services Data to identify you when you log into your Account, to contact you about your Account, subscription or other order; to provide you with customer service (such as responding to questions, concerns and feedback and contacting you via email, telephone, SMS/text, post, direct message or other similar communication method for this purpose); to notify you of material changes to our terms or this Privacy Policy. We will also process certain Technical Data and Marketing and Communications Data so that we can administer your Account; to send you service related communications; to ask you to leave a review or take a survey. Our legal basis for processing It is in our legitimate interest to use your personal data in the ways described above to ensure that we are able to help you with your enquiry, provide a good standard of service and improve our customer services. Where we process your personal data in relation to a review or survey it is in our legitimate interest to use the personal data provided by you so that we can improve our sites and our products and Services and provide them in an effective way. Contributor management: We will process your Contact Data and your Transaction Data in order to manage your contributions to our features, send you vouchers and track and process any payments due to you. Our legal basis for processing It is necessary for us to use your personal data in such a way to perform our obligations in accordance with any contract that we may have with you for the products and Services, or it is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that we provide our products and Services in an effective, safe and efficient way. Contests, Awards, Events, Product Trials, Surveys: To enable you to participate in contests, prize draws, product trials, events, awards, surveys, polls and quizzes and to provide you with any prizes, products or awards as applicable. For the purposes of administering such promotions we may process your Service Data, Profile Data, Behavioural Data and/or Technical Data and any other personal data volunteered by you in relation to your promotion entry. Our legal basis for processing It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you (e.g. the contest terms and conditions) or it is in our legitimate interest to use your personal data to enable us to administer our contest fairly and effectively and to ensure that we comply with self-regulatory codes governing the operation of the contests. Systems Administration and Security: We may process your personal data in order to administer and protect our systems and our sites for purposes such as integration, troubleshooting, testing, system maintenance, support, reporting and hosting data; to ensure network and system security and prevent detect, mitigate and investigate fraud, security breaches and other prohibited or illegal activities; to verify your identity. Our legal basis for processing It is in our legitimate interest to process your personal data in order to provide administration and IT services, to keep our systems and sites secure and for network security and fraud prevention. Physical security: We have security measures in place at our premises or venues at which we host events, including CCTV and building access controls. There are signs in place showing that CCTV is in operation. The images captured are securely stored and only accessed on a need to know basis (e.g. to look into an incident). CCTV recordings are typically automatically overwritten after a short period of time unless an issue is identified that requires investigation (such as an allegation of criminal behaviour). We may require visitors to our premises to sign in on arrival and where that is the case we will keep a record of visitors for a short period of time. Our visitor records are securely stored and only accessible on a need-to-know basis (e.g. to look into an incident). Our legal basis for processing It is in our legitimate interests to process your personal data so that we can keep our premises and event venues secure and provide a safe environment for our personnel and visitors to our premises or venues. Business administration and legal compliance: We may use your personal data: (i) to comply with our legal obligations; (ii) to enforce our legal rights; (iii) to protect the rights of third parties; and (iv) in connection with a business transition such as a merger, reorganisation, acquisition by another company, or sale of any of our assets. Our legal basis for processing Where we use your personal data in connection with a business transition, to enforce our legal rights or to protect the rights of third parties, it is in our legitimate interest to do so. For all other purposes described in this section, we have a legal obligation to use your personal data to comply with any legal obligations imposed upon us, such as a court order. We will not process any special (or sensitive) categories of personal data or personal data relating to criminal convictions or offences except where we are able to do so under applicable legislation or with your explicit consent. Recruitment: We use your personal data for recruitment purposes, in particular, to assess your suitability for any of our positions that you apply for, whether such application has been received by us online, by email or by hard copy and whether submitted directly by you or by a third-party recruitment agency on your behalf. We also use your First name, last name, email address and telephone number to communicate with you about the recruitment process, to keep records about our recruitment process and to comply with our legal and regulatory obligations in relation to recruitment. We will process any personal data about you that you volunteer, including during any interview, when you apply for a position with us. We may also process your personal data obtained from any third parties we work with in relation to our recruitment activities, including without limitation, recruitment agencies, background check providers, credit reference agencies and your referees. The personal data we process may include your date of birth, gender, details of your education, qualifications and employment history, any other personal data which appears in your curriculum vitae or application, any personal data that you volunteer during an interview or your interactions with us, or any personal data which is contained in any reference about you that we receive. Such information may also include special categories of personal data (such as information about your health, any medical conditions and your health and sickness records) and information relating to criminal convictions and offences if that information is relevant to the role you are applying for. We may also use your personal data for the purposes of reviewing our equal opportunity profile in accordance with applicable legislation. We do not discriminate on the grounds of gender, race, ethnic origin, age, religion, sexual orientation, disability or any other basis covered by local legislation. All employment-related decisions are made entirely on merit. Our legal basis for processing Where we use your personal data in connection with recruitment, it will be in connection with us taking steps at your request to enter into a contract we may have with you or it is in our legitimate interest to use personal data in such a way to ensure that we can make the best recruitment decisions. We will not process any special (or sensitive) categories of personal data or personal data relating to criminal convictions or offences except where we are able to do so under applicable legislation or with your explicit consent. Receipt of products and services from our suppliers: If we have engaged you or the organisation you represent to provide us with products or services (for example, if you or the organisation you represent provide us with services such as IT support, financial advice or advertising services), we will collect and process your personal data in order to manage our relationship with you or the organisation you represent, to receive products and services from you or the organisation you represent and, where relevant, to provide our products and Services to others. The personal data we collect from you may include your Contact Data and any other personal data you volunteer which is relevant to our relationship with you or the organisation you represent. Our legal basis for processing It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you or the organisation you represent, or it is in our legitimate interest to use personal data in such a way to ensure that we have an effective working relationship with you or the organisation you represent and are able to recei… truncated (27,038 more characters in archive)